Techology

Episode 45: The Secret to Writing Powerful Emails That Create More Customers & More Sales

September 18, 2020 Jonathan 00:47:19

This week, I welcome copywriter Sean McCool on the show to discuss the topic of writing emails that not only get read… but convert more sales. Sean McCool is the founder of Sean McCool Consulting and has 34 years of experience in creating sales and marketing campaigns that convert prospects into loyal customers. With an award-winning sales and…

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Episode 44: Interview with Bradley Corporation – A Leader in Innovative Bath Products for 100 Years

September 11, 2020 Jonathan 00:28:58

This week, I welcome Jon Dommisse and Cameron Barnes of Bradley Corporation on the show. Bradley is the industry’s leading manufacturer of commercial plumbing fixtures and washroom accessories. Headquartered in Menomonee Falls, Wisconsin, Bradley serves a diverse customer base ranging from small local facilities to international corporations. You can learn more about Bradley by visiting…

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Episode 42: Closing the Manufacturing Skills Gap in the US

August 28, 2020 Jonathan 00:56:40

On this episode, we’ll address the topic of the ever-increasing manufacturing skills gap in the US and what is being done to engage and inspire more young Americans of all backgrounds to build great careers in the manufacturing trades. This is a two-part episode, featuring interviews with two guests. My first guest is Sarah Boisvert. She…

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Episode 41: How to Stop Customer Turnover, and Get Lucrative, Long-Term Loyalty

August 25, 2020 Jonathan 00:43:30

This week, Ali Cudby joins me on the show to discuss how to build long term loyalty with your customers. Ali is the author of a recently released book Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty. Her latest book shares a fresh perspective on the old problem of customer relations….

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Episode 40: How to Make a Strategic Impact Within Your Company

August 21, 2020 Jonathan 00:26:20

This week, I welcome best selling author and speaker Greg Githens on the show. Greg is the author of the book How to Think Strategically. Greg’s book is the ideal primer for those who want to develop their mental acumen and make a strategic impact within their company. On this episode, we’ll be discussing: The 20…

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Episode 39: Identifying and Managing Workplace Hazards – Interview with Luke Haas of Elite Marble

August 14, 2020 Jonathan 00:20:28

On this episode, Luke Haas of Elite Marble joins me to discuss identifying & managing workplace hazards, and how to get buy-in from your team. Our discussion takes place during OSHA’s Safe and Sound Week (Aug. 10-16). Safe Plant Program As a reminder, the ICPA Safe Plant Program is based on the OSHA Safe + Sound…

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Episode 38: Discussing Future “Zoom-In” Industry Topics with Jennifer Towner

August 13, 2020 Jonathan 00:18:39

On this episode, Jennifer Towner joins me for a brief discussion of the upcoming “Zoom-In” discussion topics for the remainder of August and into September. You can learn more about these upcoming and register by visiting https://theicpa.com/zoom-in-virtual-events/. Safe Plant Program Also, during this episode, Jennifer discusses the ICPA Safe Plant Program. It is based on the OSHA…

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Episode 36: Discussing COVID-19 & Styrene with Kelly DeBusk of Composites Compliance

July 31, 2020 Jonathan 00:21:42

This week I welcome Kelly DeBusk, owner of Composites Compliance back on the show to discuss some of the latest OSHA regulations for Covid-19 worker safety, and what could be on the horizon for styrene exposure. Kelly has over 20 years of experience in environmental and safety regulations governing the composites industry. She is actively involved with…

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Episode 35: Providing Quality Craftsmanship & Service Since 2010 – Interview with Ray Roux of CounterTek Inc.

July 24, 2020 Jonathan 00:22:55

This week, Ray Roux of CounterTek joins me on the show to discuss their company, which serves the kitchen and bath dealer market with 100 miles of Ephrata, PA. Ray is a United States Air Force veteran, and worked at LamTech, as Vice President of Manufacturing for 19 years prior to opening CounterTek. They…

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Episode 34: Interview with Scott Byers CEO of Majestic Kitchen and Bath Creations

July 16, 2020 Jonathan 00:26:52

This week, Scott Byers, president and CEO of Majestic Kitchen and Bath Creations joins me on the show. For over 25 years, Majestic has offered among the best and widest selection of granite, cultured marble, and glass products in the greater Raleigh and Wilmington, NC areas. In late June it was announced that Majestic had…