This week, Ali Cudby joins me on the show to discuss how to build long term loyalty with your customers. Ali is the author of a recently released book Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty.
Her latest book shares a fresh perspective on the old problem of customer relations. It’s ideal for business leaders and entrepreneurs who want to grow without being stuck in the endless grind of new customer acquisition. You’ll learn the strategies and tactics that boost long-term customer value.
You can learn more about Ali by visiting https://youriconicbrand.com.
